FAQ by Parents2019-06-23T08:04:13+00:00
What is GoBambino?2019-05-01T22:34:10+00:00

GoBambino is a service that helps parents find and book awesome kids’ activities, camps, classes, shows, events, tours and experiences.

What kind of activities are available on GoBambino?2019-05-01T22:34:20+00:00

Oh My! We have so many types of activities your kids and family can enjoy. Creative, enriching, educational, physical and entertaining drop-in classes, semester-long classes and camps in everything your kids would need to or like to learn and do.

  • Playgroups in different languages (Spanish, Mandarin, Russian, Portuguese, Italian, French, etc.)
  • Soccer Lessons
  • Basketball
  • Swimming
  • Art
  • Music
  • Dance
  • Theater Classes
  • Enriching Math, Science, and STEM tutoring and group classes
  • Kids Yoga and Mindfulness Classes
  • Indoor Play Spaces
  • Museums
  • Chess
  • Mommy and me classes
  • Outdoor activities
  • Cooking classes

And the list goes on….!

Where can I use GoBambino?2019-05-01T22:34:31+00:00

Technically, Anywhere!
For now, we have activities and providers in New York City. We are adding more and more activities every day in all the 5 boroughs of NYC (Manhattan, Brooklyn, Queens, Bronx & Staten Island). Watch us grow into the greater NYC metro area, NJ, CT, and the whole of USA!

How do I book an activity on GoBambino?2019-05-01T22:42:16+00:00

Browse activities available either on mobile or the web. Filter by neighborhood, age, day, location, etc. to find exactly what you want. Read the class description and details thoroughly. Book what you and your children like. Instantly, complete your transaction. Your payment is secure, and the booking is confirmed!

What do I need to attend a class or activity on GoBambino?2019-05-01T22:45:42+00:00

Each activity may have separate instructions on what to bring and how to prepare for class. Please read the class description and details carefully while booking and before class.  The provider may contact you if you need to fill out any forms/ waivers or to give additional information. Both you and the activity provider will have a record of your confirmed booking. You are all set in that regard.

Is there a Sign-up or a Subscription fee for GoBambino?2019-05-01T22:45:48+00:00

No! There is no Sign-up fee and there is no subscription fee! You only pay for what you book when you book at GoBambino.

What is this booking fee I see?2019-05-01T22:45:54+00:00

We charge a $1 Booking fee per paid attendee when you book. We believe in giving back to the community. The fee helps us do just that. Visit #GoBambinoGives to see how this fee goes a long way!

Why is it that I don’t see one of my child’s favorite activity provider?2019-05-02T01:00:11+00:00

While we do our best to get the best of the best featured sometimes, we may have looked past a few. Please tell them about us and ask them to sign up here. You can send us and email with the provider details to and we will do our best to get the provider onboard.

Why can I not find the class I saved/booked before?2019-05-02T01:01:10+00:00

It could be that the class is full. Drop us a word at contact@gobambino.com and we will work with the provider to add additional seats.

How do I contact GoBambino with payment questions/issues?2019-05-01T22:46:51+00:00

We are quick to respond and resolve. Please send an email to billing@gobambino.com

How can I cancel/reschedule a class?2019-05-01T22:46:56+00:00

If you have booked a drop–in class and decide to cancel 24 hours prior to the start time of the class – you get your money back. You can then book another class. Unfortunately, if it’s past the grace period we cannot offer a refund.

If you have booked a semester class or a camp the grace period is 7 days priors to start of the class. If you cancel before then – we’ll gladly offer a refund and if you cancel after the grace period, unfortunately, we cannot offer a refund.

How can I make a complaint about an activity provider?2019-05-02T01:01:24+00:00

Please let us know ASAP if something is not right at contact@gobambino.com

Does GoBambino offer Gift Cards?2019-05-01T22:47:14+00:00

Yes, we do. You may purchase those here

How can I apply a gift card to my GoBambino account?2019-05-01T22:47:20+00:00

You will just have to login to your account and under My credits section enter the gift card code without any “-“. Sometimes it might take 1-2 days for the card to be available. Shoot us an email if you have any trouble.

What are credits / promo codes and how do I use them?2019-05-01T22:47:26+00:00

Credits or promo codes are free money we sometimes give away to use for booking activities. Under your profile or account got to My credits and enter the codes given to you one by one to activate. You will then see the credits available for you right there and when you go to book any activity. You can choose to use it or save it for later.

When will the $ credits in my account expire?2019-05-01T22:47:34+00:00

Gift card credits do not expire. Promotional credits given to you will have an expiry date.

Does GoBambino have a referral program?2019-05-01T22:47:41+00:00

Not Yet. We are working on this.